@zachwill

Director of Data Science for the Portland Trail Blazers. Several of my projects are on GitHub.

Handshake and an introduction

When everyone present has said something out loud, there is a greater chance that they will join in the discussion later. Beginning with a handshake and an introduction also immediately levels out the hierarchy to a certain extent.

In the world of compliance, this is called flattening the authority gradient. Now it’s Maria or Elliot performing the operation, not a silent artist who occasionally barks “forceps”, “swab”, and “more coffee”.

Doctors rank above nurses, who are above healthcare assistants, and so on. Just like in the military, a clear hierarchy has its benefits when it comes to making split-second life-and-death decisions. But hierarchies often interfere with optimal treatment. It’s still not unheard of for a surgeon to operate on a patient’s healthy leg by mistake or mess up a procedure without anyone stepping in.

I’m Afraid Debbie From Marketing Has Left For The Day