@zachwill

Most of my projects are on GitHub. I'm currently with the Portland Trail Blazers.

Handshake and an introduction

When everyone present has said something out loud, there is a greater chance that they will join in the discussion later. Beginning with a handshake and an introduction also immediately levels out the hierarchy to a certain extent.

In the world of compliance, this is called flattening the authority gradient. Now it’s Maria or Elliot performing the operation, not a silent artist who occasionally barks “forceps”, “swab”, and “more coffee”.

Doctors rank above nurses, who are above healthcare assistants, and so on. Just like in the military, a clear hierarchy has its benefits when it comes to making split-second life-and-death decisions. But hierarchies often interfere with optimal treatment. It’s still not unheard of for a surgeon to operate on a patient’s healthy leg by mistake or mess up a procedure without anyone stepping in.

I’m Afraid Debbie From Marketing Has Left For The Day